This privacy statement was last updated on 20 April 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.italiadelight.it/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 48
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- A home or other physical address, including street name and name of a city or town
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 48
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 48
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 48
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- IP Address
- A home or other physical address, including street name and name of a city or town
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 48
2. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The security measures we use consist of:
- DKIM, SPF, DMARC and other specific DNS settings
- Login Security
- (START)TLS / SSL / DANE Encryption
5. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
6. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
7. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
9. Contact details
G Tech Group S.R.L.S.
Via di Gagia 22, 38086 Giustino (TN)
Italy
Website: https://www.italiadelight.it/en
Email: support@gtechgroup.it
Phone number: 0465 84 62 45
10. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
WooCommerce
This sample language includes the basic elements on personal data collection, storage and sharing, as well as on who is authorised to access this data. Depending on the settings enabled and additional plugins used, the specific information shared by our shop may vary. We recommend that you consult an attorney when deciding what information to disclose on your privacy policy.
During the payment process in our shop we collect information about you.
What we collect and save
As you visit our site, we track:
- Products you have viewed: we will use this information to, for instance, show you products you have recently viewed
- Location, IP address and browser type: we will use this information for tax and shipping estimates
- Shipping address: we will ask you to enter it in order, for example, to estimate shipping before you place your order and to send you what you have purchased!
We also use cookies to keep track of the contents of your shopping cart while you are browsing our site.
Note: for further details on the cookie policy, you will be linked to the section here.
When you make a purchase from us, we ask you to provide information such as your name, billing address, shipping address, e-mail address, telephone number, credit card number/payment details, and optional account information such as your username and password. We will use this information for purposes such as:
- We send you account and order information
- We respond to your requests, including complaints and refunds
- Payment processing and fraud prevention
- Set up your account for our shop
- Comply with all legal obligations incumbent on us, such as the calculation of taxes
- Enhance our shop offers
- Sending marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number: these data will then be used to populate the checkout in your future orders.
In general, we keep your information as long as we need it for the purposes for which we collect and use it and as long as we are legally required to continue to keep it. For example, we store order information for XXX years for tax and accounting purposes. Such information includes name, email address, and billing and shipping addresses.
We also file comments and reviews, if you choose to leave them with us.
People in our team who have access
Our team members have access to the information you provide. For example, both administrators and shop managers have access to:
- Order information such as, purchased item, date of purchase and place of dispatch and
- Customer information such as your name, email address and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
What we share with others
In this section you must list with whom you share data and for what purpose. This may include, but is not limited to, analytics, marketing, payment gateways, shipping providers, and third party incorporations.
We share information with third parties who help us provide shop services and for ordering; for example --
Payments
In this sub-section, you must list the third-party payment processors you use for payments on your shop as these may handle customer data. We have included PayPal as an example, but if you do not use PayPal, you can remove it.
We accept payments via PayPal. During payment processing, certain data is transferred to PayPal, including information necessary to process or support the payment, such as total purchase and billing data.
For further details, see the PayPal privacy policy .
Complianz | The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress by Complianz to collect consent records. For this functionality your IP address is anonymised and stored in our database. For more information, see the Privacy Statement of Complianz.
Stripe
By using this extension, you may store personal data or share data with an external service. Learn more about how it works, including what to include in the privacy policy.
YITH Plugin
This example includes the basics on collecting, storing and sharing personal data, as well as on who is authorised to access this data. Depending on the settings enabled and the additional extension modules used, the specific information shared by our shop may vary. We recommend that you consult an attorney when deciding what information to disclose in your privacy policy.
What we collect and save
YITH WooCommerce Affiliates
As you visit our site, we will keep track of:
- Store visits: we will use this data to generate statistics for affiliates and administrators.
- Location, IP address and browser type: we will only use this data for statistical purposes and to enable administrators to supervise the traffic generated by affiliates.
- Affiliate name, username, email address: we will use this information to register and track affiliates.
We use cookies to track visits and sales generated by affiliates.
YITH WooCommerce Subscription Premium
When you purchase a subscription product, we will keep the following information:
- Your name, address, email, telephone number and billing address will be used to populate the order and recurring order.
- Shipping address: we will ask you to enter it in order to send you the current order and recurring orders.
- Location, IP address and browser type: we will use these to estimate fees and shipping.
We will use this information for purposes such as:
- Sending you information regarding your subscription
We generally retain your information for as long as is necessary for the purposes for which we collect and use it, provided that we are not legally required to continue to retain it.
For example, if a subscription is deleted, it is removed after xxx months. This includes your name, email address and billing and shipping addresses for the subscription.
People in our working group who have access
YITH WooCommerce Affiliates
Our team members have access to the information you provide. For example, both administrators and shop managers have access to:
- Personal details of the franchisee;
- System-generated commissions;
- Payments sent to affiliates;
- Visits and sales generated through referral links.
Our team members have access to this information in order to properly manage the affiliate system and apply the necessary actions to prevent customers from making inappropriate use of the affiliate programme.
YITH WooCommerce Subscription Premium
Our team members have access to the information you provide. For example, both administrators and shop managers can have access to:
- Subscription information such as what was purchased, when it was purchased and where it is to be sent, customer information such as your name, e-mail address and billing and shipping information.
Members of our team have access to this information for the purpose of completing orders, processing refunds and offering you support.
What we share with others
YITH WooCommerce Affiliates
We send payments via PayPal. During payment processing, some of your data will be sent to PayPal, including the information required to process the payment, such as the total amount spent and payment details.
For more details see thePayPal privacy policy.
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